Thank you for shopping at www.mjdesigner.com.pk
If, for any reason, you are not completely satisfied with a purchase, we invite You to
review our Policy.
The following terms are applicable for any products that you purchased with us.
INTERPRETATION AND DEFINITIONS
Interpretation
The words of which the initial letter is capitalized have meanings defined under the
following conditions. The following definitions shall have the same meaning
regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Exchange Policy:
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to My Site, accessible from www.mjdesigner.com.pk
You mean the individual accessing or using the Service, the company, or other legal
entity on behalf of which such individual is accessing or using the Service, as
applicable.
GENERAL RETURN POLICY
We want you to be happy with your purchase. If you are not completely satisfied, you
can return the product to us and we will either repair/replace it, or credit your
account. You are eligible for a REFUND or EXCHANGE which are subject to the below
terms:
Products that are bought from the Physical Stores can be returned. All Items are
eligible for return exempting the products that are: Sale items
You are always required to ship back the items by following the shipping instructions:
The address will be provided after a refund confirmation call from a customer. Our
priority is our customer’s satisfaction.
REFUND POLICY
In order to be eligible for a refund, you have to return the product within 7 days of your
purchase. If the product is damaged in any way, or you have initiated the return
after 7 days have passed, you will not be eligible for a refund.
In order for the product to be eligible for a Refund, make sure these conditions are
met:
- Product must be returned in its original packaging
- Product wasn’t used or damaged
- Product must include original tags (if applicable)
- Product must have the receipt or proof of purchase
Aside from these conditions there are products that can be returned but are not
refundable as stated in the following:
After we receive your product, our team of professionals will inspect it and process
your refund. The money will be refunded to your BANK ACCOUNT and the following
information is needed:
Full name and IBAN number, CNIC front & back. Jazz cash Number, Easy Paisa
number
EXCHANGE POLICY
Products can be exchanged for a different size or color variant, provided that such
variant is available. Customers are allowed to exchange for items within 7 days.
Exchanges exceeding 7 days will not be processed.
In order to be eligible for exchanges make sure that the following conditions are met:
- Product must be returned in its original packaging
- Product wasn’t used or damaged
- Product must include original tags (if applicable)
- Product must have the receipt or proof of purchase
You are required to ship back the product for the item to be inspected and replaced.
Your exchanged product will be processed Once items are received and conditions
confirmed.
You are given the rights to exchange the item, Once. Provided that all conditions in
Exchange Policy are met.
You will be updated on your Return Status through PHONE provided that contact
information was provided.